Citrix workspace not working on mac6/10/2023 You can imagine how annoying it is to try to work and navigate around your screen with a big digital keyboard in the way. I can’t use my magic keyboard unless the onscreen keyboard is toggled. Then out of nowhere, it just started acting up on me. I used to be able to use this app just fine on my iPad. To report issues, tap the menu icon and create an account first. This launches the Citrix support forum where you can review reported issues ORĤ. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.ģ. In the App Store, go to Citrix WorkspaceĢ. Send the email to your company's IT support team.ġ. Tap 'Request Help from Support' This generates an email with log file.ģ. Open Citrix Workspace app and tap 'Settings' and then 'Support'.Ģ. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:ġ. For Deleting/Editing Account already added navigate to Settings and tap on the Store. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.Ħ. Select the applications you want to use.ĥ. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.Ĥ. Open Citrix Workspace app and tap on Get Started.Ģ. Just ask your IT department how to get started.ġ. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. I know that Citrix and WMware are competitors, but it is difficult to believe that the products would be made incompatible intentionally.Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. I doubt that I'm the only one having this problem, but I can't find it mentioned in Google searches or in searches on the WMware support site. I've developed a workaround, accessing my Windows computer through a remote desktop, but that is clunky. I'm on the road a lot and much prefer my Mac over a Windows computer. The attitudes of the hospital IT departments vary, but the most important hospital won't support Macs at all, VM or directly. The hospitals all use different versions of Receiver/Workspace, some more up to date than others, but if I have a recent Workspace client installed on my Windows computer, it works well with all of the hospitals. Interestingly, Citrix seems to often work pretty well on iOS devices (I haven’t tried printing.), but the screens are too small for the kind of work I do, so I haven't used Citrix on iOS much. Also, Fusion on my Mac works well for everything else including a clinic that I access through FortiClient. The Citrix access works fine for all three hospitals on Windows machines. Either I can't connect, the connection drops soon after access, or the connection is way too slow to work. Now I can't access any of the 3 hospitals usefully through Citrix. But then I began having trouble with one of the hospital sites, trouble which progressively worsened, and then with the others. Using Citrix on my Mac (without Fusion and Windows) never worked very well, and I was never able to print from a Citrix connection using a Mac.įor a long time Fusion/Windows worked well in every respect. I keep Fusion up to date, as I do Windows (now Windows 10), and my Macs. I have been using VMware Fusion for a number of years to access hospital websites through Windows via Citrix Receiver and now Workspace.
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